Frequently Asked Questions

Here we will try to answer some common questions that we are often asked

If your question is not answered below, please do not hesitate to contact us. Our web design company is based in Hull and East Yorkshire and we are easy to contact and speak to.  Do also check out our blog where we share lots of tips for free.

No, there are no hidden costs. You simply pay your flat fee every month as outlined on our prices page. We do offer some optional extras that we charge for but all of these will be agreed with you before going ahead with the website.
A domain name is a unique address which points to your website such as www.getnoticedlocally.co.uk. We can buy your .co.uk domain name and this will be included in your package at no extra cost. In consultation with you we will choose the most appropriate domain name for your business.
In most cases we can simply point the A-Record of your domain to our server and you retain full control of your domain. However if you prefer, we can transfer your domain name from an old provider to us at no extra cost to your package.
Yes you will be able to have any prefixes attached to your domain name. For example yourname@yourbusiness.co.uk . Please note that the email address(es) we set you up with will be a forwarding email address meaning any emails that are sent to that address will be automatically forwarded on to the email address you currently use. You can opt to have an inbox for your email address(es) at an extra cost of £5.00 per month.
Web hosting is the process of renting some web space in order to publish your website online. We will host your website with our dedicated web hosting company and this will be included in your monthly package at no extra cost.
It is very easy to cancel any domain hosting that you have paid for with another company. We can do this for you. It is common for businesses to inadvertently pay for hosting when they are buying a domain name and such hosting is often very expensive.

In some cases we will be able to make changes to your current website to improve it. However most of the time it is just as easy to build a new website which you are much happier with. If there are aspects of your site that you want to keep we will of course ensure that they are on your new site.

You can easily change the content of any pages or posts on your web site. This is as easy as using Microsoft Word. For example you may want to change your prices, opening times or menu. You will be provided with login details which will allow you access to all of your pages online and we will provide you with details and support to make these changes. If you prefer to email or telephone any changes these will of course be dealt with promptly.
If you are already using social media such as Facebook, Twitter and Flickr we can easily add feeds and links to and from your new web site. If you would like to know more about how to use social media to add to your publicity we will be happy to help you with this.
Yes we do. If you would like a shop adding to your site later this is something we can do.
No, you don’t need to do anything. We make sure to take regular backups of your website so should anything happen to your website you can rest assured that we will be able to restore it.